Senior Technologist with strong relations with clients, excellent analytical and problem-solving skills and short learning curve.Extensive Experience as Sr. Project Manager in various corporate environments with excellent presentation skills, and a strong ability to assure client of product merit. Excellent customer relations’ functions, with understanding that client satisfaction is number one priority. Expert in Analyzing Off the Shelf (COTS) products for Business use. Capacity to utilize verbal communications and listening abilities to identify client needs and/or problems. Have a competitive spirit, strong ability to set and meet short and long-term goals, and have strong business analysis skills, and ability to envision the future and adjust development for usability and integration ease.
Deep experience with FileNet, i2 Transportation Manager, DataCap OCR, Kofax, ASP, SQL Server DB, Disaster Recovery Solutions,
EXPERIENCE
04/2005 – Present Sarak Corp; USA
Industry: Information Technology Consulting
Position: Senior IT Consultant
· Reviewed and advised clients on Software compatibility issues and architectural systems design integration. Main worked involved integration and upgrades of customized software like FileNet, i2 Transportation Manager, DataCap, and Kofax.
· Sub-Contracted for various developers to review code and design specs on new system integrations.
· Performed Business Analysis of company’s goals and objectives to map out which IT software packages would integrate most efficiently with current systems.
· Reviewed and Performance Tuned SQL Server Databases for faster queries and efficient storage capacity.
· Assisted in Disaster Recovery Design and Concepts with firms, to provide the most effective and quickest recovery time of systems to limit production down time. Involved in Mock Disaster situations and made recommendations on System improvements.
· Client Firms: Colonial Pipeline, Premier Mortgage Inc., Doyle Electric Co., and Eye Clinic of Sarasota.
10/2002 – 03/2005 Danka Office Imaging; St. Petersburg, FL
Industry: Office Imaging Technology
Position: Business Analyst/Systems Architect/Project Manager
· Sr. Project Manager and FileNet Systems Administrator/Developer, involved in project assessment and design, daily maintenance and performance evaluation of system performance. Correlated with various business units to coordinate efforts to deliver custom implementations of FileNet for business processes. This included but was not limited to Network Operations, IT Help Desk, Sales Force and Supply Chain.
· Worked with Danka’s Sales solution to up-sell products to consumer based clients for better productivity and even workflow. This included providing presentations, speaking with the clients directly and closing the sales deal with contracts signed.
· Integrated components of 3rd party products to FileNet system. Components include Datacap OCR software, eCopy desktop document management and various Oracle solutions.
· Re-designed corporate FileNet system for Danka America and developed systems for Canada, Mexico and Puerto Rico business units. The modifications allowed for a more robust and object oriented environment. Consultant to European business units for migration to FileNet platform for effective document management.
· Integrated Microsoft SQL Server functionality with Oracle systems to provide seamless transition of data from FileNet system to Oracle Supply Chain Systems.
· Worked daily with Network Administrators to provide security integration between Microsoft Active Server and core FileNet components.
· Performance Tuned FileNet SQL server for efficient storage capacity and faster query results.
· Migration of system servers to new geographical location for Disaster Recovery Operations. Outlined DR process for bringing system back into production from scratch. Set protocols in place for system procedures to update and archive information within the system. Included upgrades of IIS servers and patches and product updates to various FileNet modules.
10/2000 – 10/2001 World Commerce Online; Orlando, FL
Industry: Ecommerce Technology
Position: Business Analyst/Systems Architect/Project Manager
· World Commerce Online offered a i2 Application based ePlex portal marketplace for perishables goods. i2 Technology Applications included Demand Planner, Transportation Manager, Load Configurator, and Supply Chain Planner. These applications were interfaced with customized internally developed object oriented java based programs. The ePlex Software was a Complete Web Based Trading Matrix of Forecasting and Supply Chain Solutions with Logistical Mapping capabilities tied to a buyer/seller trading platform to allow a single point of execution for complete order fulfillment.
· Involved with design and implementation of i2 products to clients specifications. Main concentration of development was with Transportation Manager/Optimizer 5.0 and Load Configurator 5.x. Developed a web based portal front-end for Transportation Manager. Goal was to enable full utilization of i2 products in lightest software format possible. All integration work, involved developing and managing a team of developers in Java coding in XML and Simple Object Access Protocol (SOAP) methodologies.
1/2000 – 10/2000 AnswerThink Consulting Group; Reston, VA
Industry: IT Consulting Services
Position: Senior IT Consultant
· Senior Consultant for the Collaborative Applications Practice at Answerthink Consulting group. Tasked and managed client requirements for system enhancements. Implement vendor specific software, egs. FileNet, i2 and Plumtree, for client use. Utilize all available resources to deliver products on time and on budget. Main competency lies in Web Development and Application Development/Integration on ASP platform with JavaScript, VBscript, VB.Net and DLL components tied to a Windows SQL backend.
· Answerteam award winner for the month of June 2000, formerly known as Alpha Bravo. Delivered an ePlex system that exceeded the client’s expectations, delivering ahead of schedule and significantly under budget. All this was done in a challenging environment.
· Designed ePlex system in an Object Oriented Design utilizing Microsoft SQL Server, ASP and Visual Basic.
· Developed Web Based Accounting Workflow management utility that incorporated FileNet Content Services and Content Manager. This utility allowed users to harness the efficiency of FileNet modules on a web platform, which could be utilized out in the field without requiring installation or upgrade management of FileNet products on local machines.
5/1998 – 1/2000 Management Technology Inc.; Reston, VA
Industry: IT Consulting Services
Position: Senior IT Consultant
· Project Manager and Systems Architect for Software Development Team at Contract Site: Minority Business Development Agency [MBDA] at Department of Commerce, Washington D.C.
· Provide managerial feedback on the development of current and future projects and their impact of possible problems that could be encountered.
· Developed and implemented a web-based lead referral system, which compromised an n-tier architecture design, for business-to-business transactions across the country. The system generated over $25 million dollars in procurement and contract opportunities over a twelve-month period. System was designed utilizing 100% Microsoft Technology which included SQL Server, Visual Basic and ASP.
· Lead Database Administrator for SQL Server. Performed weekly maintenance and software upgrades to stay in tune with most current version of the software.
· Assisted in modifying web-based geo-spatial tool, for data-analysis using MapObjects with ArcView, a Geographic Information Systems technology developed by ESRI.
· Developed in-house data mining tools in correlation with Dun and Bradstreet, too further expand the pool of candidates for potential contract opportunities within the Minority Business Development Agency of Department of Commerce.
6/1997 – 5/1998 MCI Corporation; Arlington, VA
Industry: Telecommunications
Position: Senior IT Consultant
· Documented system procedures involved in the daily operation of Order Entry
Express for the future transfer of systems functions from one geographical
location to another. Report management of daily processing using Crystal Report
generator.
· Analyzed new requirements necessary for efficient production processing and
adjusted correlating database structures to accommodate for the new
requirements.
· Programmed command scripts for OS/2 system to automate jobs for placement in
cron job, an automated process that runs during non-peak hours. Provided
documentation on the steps necessary to manually execute the automated jobs in
case the jobs did not run at the designated time it was scheduled.
· Debugged Visual Basic and Excel macro programs for file transfer of data from
different MCI Corporate Divisions in the United Sates. Provided training on how to properly maintain and execute this process of file transfer.
· Software Tester for newly developed MCI programs and enhanced software
upgrades.
· Involved in Systems Development Life Cycle. Investigated and assessed business requirements for developmental features of future projects.
· Developer for Order Entry MCI. Upgraded and modified existing programs in C and C++ as requested by users for more efficient performance.
EDUCATION
8/1991 – 5/1995 Radford University Radford, VA
Bachelor’s Degree
Major: B.S. Biology, Minor Chemistry, and Statistical Analysis
9/1996 – 5/1997 ECPI Computer Institute Richmond, VA
Associates of Applied Science Degree
Major: Networking & Systems Design/ Software Programming
* Achieved Dean’s List every quarter
* Maintained 4.0 GPA out of possible 4.0 GPA
11/2000 i2 Technologies Mountain View, CA
Certification
Transportation Manager Technical Implementer
2/2001 i2 Technologies Ontario - Markham, Canada
Certification
Load Configurator Technical Implementer
11/2002 FileNet Technologies Atlanta, GA
Certification
Content Management & Workflow Architect
5/2003 FileNet Technologies Atlanta, GA
Certification
P8 Design and Upgrade Architect